Terms of Service

Service Scope

VPNKG provides access to international routes and subscription management, with coverage in 100+ countries and 180+ routes. Windows / macOS / iOS / Android / Linux are supported. Get clients and subscriptions through the user panel; do not publish subscription links publicly.

The service provides network connectivity and does not include accounts, content memberships or usage licenses for third-party websites. Third-party platforms set their own regional availability, content catalogs and account rules. Connecting through a route does not grant authorization to access a platform or guarantee continued availability of specific content.

Accounts and Use

No email address is required to open an account; a username and password are all you need. Keep your login details and subscription link secure. If credentials are exposed or you notice unusual activity, change them promptly and submit a support ticket through the user panel. Do not include your password or full subscription link in a ticket.

There is no limit on the number of devices connected at the same time, for devices used by the account holder. This does not permit sharing an account or subscription with others. You may not resell, rent out or distribute subscriptions without authorization, or use the service to provide network access to others. You are responsible for account activity within your control.

VPNKG follows an anonymous, no-logs policy. For information on how data related to accounts, orders and support requests is handled, see the Privacy Policy. This policy does not replace your responsibility for device security or privacy settings on third-party platforms.

Subscriptions, Data and Payments

Monthly subscriptions: ¥9.9/month includes 60GB · ¥18/month includes 250GB · ¥28/month includes 500GB. Data resets monthly on the activation date. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Check the plan details before choosing; available options are listed on the Plan Prices page.

Data packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. They expire when used up and do not expire over time. Monthly subscriptions and data packages are billed differently. Choose based on your needs; a monthly subscription is not a permanently valid data package.

Alipay / WeChat Pay / USDT are accepted. Check your order status in the panel after payment. If the payment record and order status do not match, keep your transaction receipt and submit a support ticket. Avoid paying again until the status is confirmed.

Refund Policy

You may request a full refund for any reason within 7 days of your first payment. No explanation is required. Submit a request through the user panel support ticket and provide the relevant order details and transaction information for verification.

VPNKG will verify the order and payment record and provide updates in the support ticket. The time it takes for a refund to arrive depends on the payment provider's process; no specific arrival time is guaranteed by these terms. Once the refund is completed, the associated paid benefits end. Requests made after the period above will be handled in accordance with applicable law and the circumstances of the order.

Compliance and Service Availability

You must follow the laws and regulations that apply where you are located and to your activities. Do not use the service for unlawful purposes, including cyberattacks, fraud, distributing illegal content, violating others' rights or accessing data without authorization. When using third-party services, you must also follow their terms and authorization limits.

Route connections may be affected by local networks, carrier routing, device settings and third-party platform policies. Maintenance or external outages may cause interruptions. VPNKG will share maintenance notices and address issues as appropriate, but does not guarantee uninterrupted connections or a particular speed in every environment.

Responsibility for losses caused by device failures, mishandled credentials or changes made by third-party platforms will be determined based on the circumstances and applicable law. These terms do not exclude liability that cannot legally be limited, or replace service obligations that must be fulfilled.

Account Termination and Changes to These Terms

If you use the service unlawfully, resell or share access without authorization, or attack service infrastructure, VPNKG may restrict access or terminate the account based on the circumstances. Any action should be proportionate to the violation. If you disagree with a decision, you may submit an explanation through a support ticket. Disputes about benefits or fees will be handled under the refund policy and applicable law.

When service rules change, this page will be updated with the new date and content. Changes affecting users' main rights and obligations will be announced on the website or in the user panel, with their effective date. Changes will not retroactively reduce statutory rights already established. Disputes involving orders already paid for will be handled under the applicable rules.